Parcel Exception Guide

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Custom status updated

Also described officially as: customs processing activity

Common search wording (not official text): Customs status updated

Destination-side customs processing activity. Can be an early sign that customs may need more information for clearance.

Act or wait
Maybe act
Who must act
Shipper, Recipient, Customs
Official deadline or hold
no official deadline found
Last checked
(Asia/Shanghai)

Official wording

This tracking status indicates customs processing activity from the destination side. It can be an early sign that customs may need additional information for clearance. You may be able to see more detail by opening the additional tracking information, where available.

Source: DHL Express US — Customs Questions

What to do

Open further details (+) in tracking. If DHL or customs asks for information, respond quickly—delays in responding can delay release.

Open official DHL tracking

Sources