Parcel Exception Guide

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FedEx

Returning to shipper

Common search wording (not official text): return to sender

The shipper recalled the package, or FedEx reached the maximum number of delivery attempts. The package is going back to the shipper.

Act or wait
Act now
Who must act
Shipper, Recipient
Official deadline or hold
no official deadline found
Last checked
(Asia/Shanghai)

Official wording

The shipper has recalled the package, or FedEx has reached the maximum number of delivery attempts. The package is on its way back to the shipper.

Source: FedEx Tracking and Managing Deliveries

What to do

Recipient: contact the shipper about a reship or refund; intercept options may no longer be available once return is underway. Shipper: track the return and plan next steps when it arrives.

Open official FedEx tracking

Sources