Parcel Exception Guide

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FedEx

Weather / service disruption delay

Also described officially as: weather delay; service alert

Seasonal weather and other disruptions can delay inbound and outbound shipments. FedEx publishes active service alerts and options for holds or redirects when eligible.

Act or wait
Maybe act
Who must act
Shipper, Recipient, Carrier
Official deadline or hold
no official deadline found
Last checked
(Asia/Shanghai)

Official wording

Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.

Source: FedEx Service Alerts

What to do

Check active service alerts. If already shipped, eligible Express/Ground packages may be redirected to a FedEx location for pickup (held at no additional charge per the alerts page) or rerouted subject to restrictions and fees. Delivery Exception status may also appear on tracking.

Open official FedEx tracking

Sources