Parcel Exception Guide

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Hold for pickup at a UPS location

Also described officially as: hold at UPS Access Point; hold at Customer Center

Common search wording (not official text): vacation hold

You (or My Choice) asked UPS to hold a package for pickup instead of delivering to the door. Hold length depends on location type.

Act or wait
Act now
Who must act
Recipient
Official deadline or hold
Access Point / The UPS Store: up to 7 calendar days. Customer centers: up to 5 business days. Vacation hold via My Choice: typically up to seven days with delivery within three days of return (options vary).
Last checked
(Asia/Shanghai)

Official wording

Yes, if you’re a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.

Source: UPS My Choice FAQ

What to do

Confirm the hold location in tracking or My Choice, then pick up with required ID before the hold expires. Transportation fees may apply for some alternate arrangements.

Open official UPS tracking

Sources