Parcel Exception Guide

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Arrived, Departed or Picked Up by Shipping Partner Facility, USPS Awaiting Item / On the Way

Also seen as: Arrived, Departed or Picked Up by Shipping Partner Facility, USPS Awaiting Item; On the Way (shipping partner)

What does this USPS On the Way (shipping partner) status mean? USPS does not yet have the package. Official grouping: Arrived, Departed or Picked Up by Shipping Partner Facility, USPS Awaiting Item, and On the Way (USPS / shipping partner—FedEx also uses On the way). Contact the shipper with questions. A delivery date comes after USPS receives it. This is not the same as In Transit after USPS already has the package.

Act or wait
Act now
Who must act
Shipper
Official deadline or hold
no official deadline found
Last checked
(Asia/Shanghai)

Official wording

USPS does not have possession of the package. Your package was picked up by a shipping partner or arrived at or departed their facility, and they will be transferring it to USPS for processing and delivery.

Source: USPS — Where is my package?

What to do

Contact the shipper if you have questions about the status—that is the official instruction. USPS does not yet have possession of the package. Official wording says a shipping partner picked it up or it arrived at or departed their facility, and they will transfer it to USPS. A delivery date comes after USPS receives the package. This is not the same as In Transit after USPS already has the package. No official deadline for this status was found on 2026-11-12.

Open official USPS tracking

Sources